Question 1

What types of products do you offer?

Accepted Answer

We specialize in custom camp swag and graphic design products, including t-shirts, hoodies, stickers, and more. Each item can be personalized to reflect your camp spirit and personal style.

We also offer custom logos and swag for Bar and Bat Mitzvah's. Get a custom quote for your next event!

Question 2

How should I care for my items?

Accepted Answer

Apparel
For all apparel it is recommended to turn your item inside out, wash on cold/warm, and tumble dry or lay flat to air dry.  Some printing techniques used can become tacky when heated and could effect the design. Over time usual wear and tear will occur.

Home Decor
If you've purchased an insulated tumbler or water bottle it is recommended to hand wash and avoid bristle brushes in order to preserve the design. We cannot guarantee the design will remain in tact if placed in the dishwasher.

Question 3

Do you offer returns or exchanges?

Accepted Answer

Due to the custom nature of our products, we do not offer returns or exchanges unless there is a mistake on our part or the item is defective. Please review your order carefully before submitting it. If there is a printing or quality issue please contact support by clicking "Leave a Review" in your order email.

Question 4

Can I request custom designs for any camp?

Accepted Answer

Absolutely! We welcome custom requests for any camp. Just let us know what you’re looking for, and we’ll work with you to create something special.

Question 5

How do I place a custom order?

Accepted Answer

To place a custom order, please message us directly through our contact form on our website. Provide as much detail as possible about what you're envisioning, and we’ll take it from there! Don't forget to include an email so we can contact you with questions if we have any.

Question 6

Do you offer bulk discounts?

Accepted Answer

Yes, we offer discounts for bulk orders. Please contact us with details of what you need, and we’ll provide you with a custom quote.

Question 7

How do I subscribe to your newsletter?

Accepted Answer

You can subscribe to our newsletter by entering your email address in the subscription box found at the bottom of our homepage. Our newsletter includes updates on new products, special offers, and more.

Question 8

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package directly on the carrier’s website.

Question 9

What is the turnaround time for custom orders?

Accepted Answer

Custom orders typically take 3-5 days to complete, depending on the complexity of the design and current workload. We'll give you an estimated completion time when you place your order and send you the design for final approval before purchasing.

Question 10

Do you ship internationally?

Accepted Answer

We know camp couldn't happen without our international staff, which is why we offer shipping all over the world. Shipping costs will be higher and transit times may be longer.

Question 11

Can I include a gift message?

Accepted Answer

Although we would love to include gift messages with every purchase not all of our vendors have the capability. If you do not see an option to leave a gift message then most likely it is not possible at this time.  We're always on the lookout for updates from our vendors and hope to provide this service for all of our products in the future.

Question 12

Who can I contact for more help?

Accepted Answer

If you have any questions that aren’t covered here, please don’t hesitate to contact us through our website's contact form (https://www.livelaughgraphics.com/contact)or directly via email at swag4camp@gmail.com. We’re here to help!

FAQ